This sort of consumer service is remarkable and should be commended. Needless to say, Mr. Conti’s Mindset, professionalism and outstanding customer service has ensured I will be a faithful Firestone purchaser for life.
February two, 2016 at 10:fifty seven pm I went to Rancho bernardo, San Diego firestone 02Feb2016. I termed firestone at six:15 pm and would not get a telephone simply call and I used to be in route to make certain they ended up open up. As shortly they acquired there they ended up expressing it absolutely was shut although the signal with the door states its open using a large indicator and the several hours was They are really shut at 7pm. They start providing me Angle specifically the supervisor and really unprofessional telling me they don’t pick up the cellular phone soon after 6pm but your shop doesn’t shut at 7pm.
Experienced my motor vehicle been addressed correctly the main or 2nd service, would this situation have now been fixed?
May well 10, 2017 at nine:11 pm Hello..I am having a problem using this Firestone. Took my car in for repair. Was informed it necessary a radiator. Following bought motor vehicle back, driving on 65 south, gasoline pedal went to the floor. Going up to 95 miles an hour and brakes would not stop it. I lastly had to put car or truck in neutral after which set it in park..the. shut it off to stop it. I used to be Pretty much killed and might have killed a person. Connect with Firestone. They ended up purported to be sending tow truck but sent technician who labored on my auto. He had knocked the fuel pedal latch or a little something free. I had been a nervous wreck and still to at the present time. No one from Firestone Administration referred to as me to determine if I had been Okay or everything. I known as the District Supervisor perhaps and company. The District Supervisor mentioned he would reimburse me to just take it to Vendor to get checked. In advance of i could take it it shut down on me. Had it towed to a different Firestone locale at my price. Then they states i needed a gasoline pump.
I want to really know what can be carried out to rectify this case. I experience my sanity, my time, and guarantees made by Firestone’s staff to me ought to be held.
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June sixteen, 2018 at 7:36 pm My husband, myself, and our two tiny ones went for the firestone address 202 N Cascade Ave, Colorado Springs CO 80903. We weren't amazed by any means, we received our oil changed there just before they usually set the drain plug on to limited which ruined the torque seal. My partner And that i took it back again to firestone for them to repair the situation and the person with the counter “James” was not pleasurable in the slightest degree. He told us he could deal with the issue but turns all over and states that he cannot with no executing an oil change.
) He 1st mentioned “I’m not here to argue along with you” And that i responded with “I’m asking you a respectable question” And that i recurring my issue, he mentioned there’s no way to be aware of…………
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And any time you consider for getting it deal with or generate a criticism it falles on deaf ears.This means you all must choose down your criticism page or your opinions website page.Simply because you all will likely not respond to any matter 256 690 XXXX ph.
Firestone chose to tear off the highest conclusion of my engine and repair service the valves. They ultimately replaced 12 valves and a number of other other factors, Whilst I couldn’t show you precisely since my receipt is illegible (no toner pop over here in printer).
I would want to share my experience on the Firestone Finish Automobile Treatment in Hillside, Illinois. My boyfriend strike a suppress although endeavoring to turn which damaged my rim. Unfortunately, my car or truck was shaking so I required to get this taken care of instantly. The sole store that was open was this location given that most areas are closed on Sundays. I arrived to this spot around ten am and was speaking with Chris. I educated him of your situation and he said it absolutely was an 4 hour wait around before he would manage to look at my car or truck. I understood I would need to stroll official statement dwelling because this was likely to be a lengthy wait. Chris was wonderful enough to supply a free of charge code to Uber so I wouldn’t really need to walk dwelling.
September 10, 2017 at twelve:39 am I have a 2016 Camero SS and was touring from find more info Denver, CO to Loveland, CO Once i been given a small tire discover on my dash. After i bought to Loveland I went to 2 tire merchants who have been unable to enable me in any type. I went into the Firestone Finish Auto Treatment retailer at 1282 Sculptor Dr. in Loveland. A young gentleman named Clay Hart got on his computer and tried everything to have me a substitute tire. I think he even tried to find a tire through competition.
I was termed on Tuesday 8 September by Honda and so they stated that aftert finishing the inspection they may have identified that It would be far more cost-effective to simply get a whole Engine. I ended by Firestone to make sure they have been informed and Patrick mentioned that they had been just waiting around on the value to pay for it and that everybody is aware of what was happening. I had to call Business and ask for an extension around the rental as not one person else experienced performed that and I did not want to have a vehicle not approved. I gained my future phone from an individual at Firestone On Sept 16 stating “ Your car is ready and has become compensated for. I stated thanks, then he said Will you be turning within your rental these days. I mentioned Indeed.” I get there to understand that firestone chose to get me a applied engine with new parts. I was informed a whole new engine so I had been perplexed on why I wasn't termed on this choice. No selections had been designed on my car or truck or discussed by me or been concerned and I was explained to I necessary a brand new motor because of the negligent of Firestone. After driving 3 several hours to pick up my car And getting out the decisions which were built, I took the 3 hour journey back again to GA and now my Cruise Control stopped Doing work as I went down hills. I known as Honda plus they ended up closed. Let a information plus they known as back again and mentioned that I would need to deliver the car back again three several hours at my inconvience to them as a way to see what is going on. I used click this link to be explained to by Firestone that the very best man or woman is finishing my career, I used to be instructed my car or truck was fastened the 2nd time, I was still left trapped over the side with the road with daughter, and I have dropped cash all for trying to be proactive on servicing do the job and trusting an organization because they kept explaining to me that they may do the get the job done. It can be posted on my paperwork that Firestone put in part Incorrect and prompted the problem. I have an understanding of you got me a rental and paid for repairs as that's the The very least your business needed to do because it could have been considerably more tragic. If your organization was Doubtful if The work might be performed they should have just explained it in lieu of using my cash and throwing away my time which is efficacious to me and clearly not to your business. Now I must be inconvience once again, just take off perform once again and now be pushed off on to Honda as I'm their dilemma for the reason that Firestone has currently paid for their components (used). But let’s just remind Everybody which the faithful client is still to blame for purchasing a service that I click to find out more didn't get on my Firestone card!!!! I would like another person to get in touch with me and clarify how they strategy on repairing this now!!! I'm truly frightened that a lot more is going to go Improper with my automobile. I just wish to be convienced just as soon as in this full ordeal and treated as you would probably want your veterans and faithful customers need to be addressed. JUST ONCE!